Due to the global impact of COVID-19, production and delivery times have been delayed by up to 10 business days than the time frame below. We truly apologize for this inconvenience and appreciate your understanding in this period.
Wish you and your family all the best.
Most orders are processed within 3-5 business days. After it's shipped, average delivery times are 1-2 weeks within the United States.
If it's an international order, most packages arrive within two or three weeks, though it can take from four to six based upon how your country handles those packages. Unfortunately, there's nothing we can do on our end to expedite that process.
US orders: from $5.99
International orders: from $6.99
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us by firstname.lastname@example.org, and we can take care of this for you.
- Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
- Changing address before the order ship out
If you notice an error please email us ASAP with your name and order # so we can try to catch your package before it departs.